Frequently Asked Questions.
How do I qualify for the Fly Borgata program?
By using your My Borgata Card while playing slots and table games to meet the minimum criteria requirements. If you have not received an offer, call 609.317.7878 to see if you qualify.
Can I redeem my other Borgata promotional offers on the same weekend I fly on a Fly Borgata charter offer?
A Fly Borgata VIP Specialist will confirm available offers when you book your flight. For select Fly Borgata Offers, previously mailed, date specific, Borgata Bonus SLOT DOLLARS® offers will be voided from your account for the duration of your trip to Borgata via the Fly Borgata Program. All other promotional offers are valid for all Fly Borgata Offers.
What is included in my Fly Borgata offer?
Round-trip air on an exclusive VIP Jet, ground
transportation and a complimentary room.
Can I participate in more than
one Fly Borgata charter flight?
Yes. If you have offers for multiple dates or cities
you can participate in all offers.
I booked my seats on a Fly Borgata
Charter. Do I get airline tickets prior
No. However, you will receive a confirmation
letter and participant agreement prior to your
trip date. To check-in for the flight, present valid identification at your designated airport ticket counter.
Can I give my Fly Borgata offer
to friends or family?
What number do I call to reserve my offer?
No. The charter guest that received the offer must book the reservation. See Tour Participant Agreement
for complete offer information.
Call 609.317.7878 to speak
with a Fly Borgata
VIP Specialist .
What information will I need
to book my offer?
A valid credit card, full name as it appears on identification, date of birth
and gender for each traveling participant.
Are my Comp Dollars used
if I travel on a Fly Borgata flight?
Comp Dollars are not deducted for Fly Borgata travel.
Can I use my Comp Dollars to pay for seats on a flight?
Only credit cards are accepted to purchase seats.
Are there any additional fees associated
with a Fly Borgata offer?
There are no baggage fees. There is a $20 administrative fee per passenger that will be charged at the time of booking. There is also a hotel tax and resort fee of $15 per night that will be paid prior to hotel check-out.
Can wheelchairs and/or motorized scooters be taken onto the aircraft?
Yes, wheelchairs and/or motorized scooters can be stored on the aircraft. However, your Fly Borgata VIP Specialist will need to be informed prior to arrival that this assistance will be needed.
Can wheelchair assistance be provided at the Atlantic City Airport?
Yes, wheelchair assistance can be provided upon request at the Atlantic City Airport. Simply inform the Fly Borgata VIP Specialist while booking your charter reservation.
What is the cancellation policy?
How do I get more information
on Fly Borgata?
Cancellation prior to 14 days of the flight arrival date will result in no cancellation fee. See Tour Participant Agreement
for complete cancellation policy.